Passport Delivery Branch

Passport collection made easy!

Never again wait in line to retrieve a passport at an immigration office. Simply pick it up at the nearest post office.

Passport Delivery Branch

Passport collection made easy!

Never again wait in line to retrieve a passport at an immigration office. Simply pick it up at the nearest post office.

Ethiopost, in collaboration with Immigration and Citizenship Services (ICS), delivers passports to millions of Ethiopian citizens across the country. We currently distribute passports at eight centrally located branches. Here’s what you need to know before coming to Ethiopost to collect your passport.

All passport applicants must provide the following to collect their passport from Ethiopost:

  • Proof of identification in the form of kebele ID, company ID, or driver’s license
  • Proof of payment to the Ethiopian Immigration and Citizenship Services and if you applied for your passport online, you will also need to provide the confirmation letter you received upon application.
  • 50 Ethiopian birr for the service charge
  • Passport renewal applicants must provide their expired passports
  • If you are collecting a passport for a minor, please follow directions in addition to those mentioned above:
    • Fathers will need to provide proof of identification in the form of kebele ID, company ID, or driver’s license
    • Mothers will need to provide the minor’s birth certificate along with proof of the mother’s identification in the form of kebele ID, company ID, or driver’s license
  • Legal guardians will need to present a valid, government-issued document proving guardianship along with proof of the guardian’s identification in the form of kebele ID, company ID, or driver’s license  
  • If you are collecting a passport by proxy, you will need to present a document of representation issued by the immigration office along with requirements mentioned above.

Pickup Branches

Head office

Africa Avenue

Sengatera

Kazanchis

Gerji

Arat Kilo No 2

Arada

Arat Kilo No 1

Passport Delivery Prices (in ETB)

Adama

ETB 70

Addis Ababa

ETB 50

Africa Avenue ​

ETB 50

Arada

ETB 50

Assossa

ETB 70

Bahirdar

ETB 70

Central Addis Ababa

ETB 50

Dessie

ETB 70

Diredawa

ETB 70

Gambela

ETB 70

Hawassa

ETB 70

Hossana

ETB 100

Jimma

ETB 70

Kazanchis

ETB 50

Lideta

ETB 50

Semera

ETB 70

Sengatera

ETB 50

Frequently Asked Questions

How much does Ethiopost charge to send letters and parcels?

Price is determined based on factors such as weight, destination, and dimension. For more precise information, use our price calculator.

We offer two types of logistics services: Logistics and Transportation Services.

We deliver to over 120 countries. To see the complete list of countries to which we deliver, please refer to this list.

Please see our comprehensive prohibited items page.

The delivery date is dependent on various factors including the speed of the receiving country’s and transit countries’ postal service. EMS has an estimated delivery date of five business days. Meanwhile, regular mail, parcel mail, and registered mail may take up to 20 business days to be delivered.

 

Yes, Ethiopost does ship electronic devices but an export permit is needed to send them internationally.

Customers can not pack their packages as we have our own standardized packages.

 

Your full name and address go on the top left corner of the back of your envelope (or the top of your package). Your recipient’s full name and address will be on the bottom right of the back of the envelope. For more information, please ask any of our counter attendants who will be happy to assist you.

How do I fill in the address labels?

Your full name and address go on the top left corner of the back of your envelope (or the top of your package). Your recipient’s full name and address will be on the bottom right of the back of the envelope. For more information, please ask any of our counter attendants who will be happy to assist you.

Customers should be encouraged to package their fragile items carefully and consider purchasing insurance to cover any packages about which they are concerned. Additional insurance is available for all mail classes. Ethiopost cannot guarantee fragile items will reach their destination undamaged.

Ethiopost ships to over 120 countries. You can read about weight restrictions and other pertinent information for each country at this link.

Please read our schedules and available routes on our Post Bus page.

You can find comprehensive information on passport collections, requirements, and locations on our passports page.

You will need a copy of your CBE payment slip, along with the original, and proof of vehicle identification (libré) (copy and original). You may also make your payment at an Ethiopost branch handling road fund payment, but please be mindful that only payments made by card can be processed for road fund payments. If you are making a payment for someone other than yourself, along with the aforementioned requirements, you will need to present a valid power of attorney. You can view Ethiopost branch locations handling road fund payments here.

If your confirmation text does not indicate a specific branch, this means you will be collecting your mail from the Main Post Office. Please don’t hesitate to ask any of our counter attendants or the information desk for further information.

 

You can rent a post box at any of our branches. Boxes for personal use cost 600 Ethiopian birr annually, and 1200 Ethiopian birr for businesses.

 

How much does Ethiopost charge to send letters and parcels?

Price is determined based on factors such as weight, destination, and dimension. For more precise information, use our price calculator.

We offer two types of logistics services: biological and bulk mail.

We deliver to over 120 countries. To see the complete list of countries to which we deliver, please refer to this list.

Please see our comprehensive prohibited items page.

The delivery date is dependent on various factors including the speed of the receiving country’s and transit countries’ postal service. EMS has an estimated delivery date of five business days. Meanwhile, regular mail, parcel mail, and registered mail may take up to 20 business days to be delivered.

 

Yes, Ethiopost does ship electronic devices but an export permit is needed to send them internationally.

Customers can not pack their packages as we have our own standardized packages.

 

Your full name and address go on the top left corner of the back of your envelope (or the top of your package). Your recipient’s full name and address will be on the bottom right of the back of the envelope. For more information, please ask any of our counter attendants who will be happy to assist you.

Customers should be encouraged to package their fragile items carefully and consider purchasing insurance to cover any packages about which they are concerned. Additional insurance is available for all mail classes. Ethiopost cannot guarantee fragile items will reach their destination undamaged.

Ethiopost ships to over 120 countries. You can read about weight restrictions and other pertinent information for each country at this link. . (link will be added)

Please read our schedules and available routes on our Post Bus page.

You can find comprehensive information on passport collections, requirements, and locations on our passports page.

 

You will need a copy of your CBE payment slip, along with the original, and proof of vehicle identification (libré) (copy and original). You may also make your payment at an Ethiopost branch handling road fund payment, but please be mindful that only payments made by card can be processed for road fund payments. If you are making a payment for someone other than yourself, along with the aforementioned requirements, you will need to present a valid power of attorney. You can view Ethiopost branch locations handling road fund payments here.

 

If your confirmation text does not indicate a specific branch, this means you will be collecting your mail from the Main Post Office. Please don’t hesitate to ask any of our counter attendants or the information desk for further information.

 

You can rent a post box at any of our branches. Boxes for personal use cost 600 Ethiopian birr annually, and 1200 Ethiopian birr for businesses.